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How to Request Your Medical Records

You have a legal right to your medical records. Having your own copies makes second opinions, referrals, and new-provider visits faster and smoother.

Your right to your records

Under a federal law called HIPAA (the Health Insurance Portability and Accountability Act), you have the right to get a copy of your medical records, including doctor’s notes, lab and test results, and imaging. ProvidersAnyone licensed to give you medical care — a physician, nurse practitioner, or physician assistant. Clinics use "provider" as a catch-all for whoever is caring for you. generally must respond within 30 days.

What to request

  • Visit notes and summaries
  • Lab and test results
  • Imaging (X-rayA quick imaging test that uses a small amount of radiation to show bones and check for fractures or alignment problems., MRIMagnetic Resonance Imaging — an imaging test that uses strong magnets and radio waves (no X-ray radiation) to make detailed pictures of soft tissues such as muscles, ligaments, and spinal discs., ultrasoundAn imaging test that uses sound waves (no radiation) to view soft tissues, tendons, and blood flow in real time.) — ask for the actual images on a disc or via a portal, not just the report
  • A list of your medications

Step-by-step

  1. Ask the provider’s office (often “medical records” or “health information”) for their request form.
  2. Specify what you want and the dates, and whether you want it digitally or on paper/disc.
  3. Choose how to receive it — a patient portal is usually fastest and free.
  4. Ask about any fee. A provider may charge a reasonable, cost-based fee for copies; viewing records through a portal is typically free.
  5. Follow up if you doA medical doctor — "MD" or "DO" — with four years of medical school plus a multi-year residency in a chosen field. not receive them within about 30 days.

Tips

  • Keep your own organized file (digital or paper). Bring it to new providers and second opinions.
  • For imaging, having the actual images — not just the written report — can prevent repeat scans and save money.

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